Save state’s most vulnerable through reform of DSHS

Save state’s most vulnerable through reform of DSHS

In 1970, under the direction of Gov. Dan Evans and approval of the Legislature, all of the state’s major social services agencies were consolidated under one giant agency — the Department of Social and Health Services (DSHS). It seemed a good idea at the time as Gov. Evans sought to “unify the related social and health services of state government” under one umbrella.

Over the following 20 years, however, the Legislature found various services could be more efficient, effective and customer oriented if they were separated from the bureaucracy of DSHS. So lawmakers removed several agencies from DSHS, including veteran’s affairs, prisons, services for the blind, the school for the deaf, and the Department of Health, and established them as separate agencies.

Even with those departments removed, DSHS has expanded to become the state’s largest agency, administering divisions dealing with everything from the treatment of drugs and alcohol, welfare assistance and homelessness, to child protective services and programs for the aging and disabled. With more than 19,000 employees and a staggeringly high budget of more than $20 billion, DSHS has grown so large and unwieldy that it has lost its way; so large that it can no longer be effectively managed; such a behemoth that the one-stop shopping idea envisioned 40 years ago has become enveloped so deep in bureaucracy that it can no longer deliver the quality of services our state’s most vulnerable need and deserve.