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Monday, October 27, 2008

Social workers ordered to step up procedures after complaint

Social workers ordered to step up procedures after complaint

THE city's social work department has been ordered to introduce more "robust" procedures for reviewing cases after a mother's complaint about the care given to her autistic son was upheld.

Social workers will now have to review cases on a minimum of an annual basis, following a series of delays – including one ten-month setback – faced by the mother, who was trying to get additional support for her child.

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