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Wednesday, June 24, 2015

DCF says wait times for abuse hotline are decreasing

DCF says wait times for abuse hotline are decreasing

Florida’s Department of Children and Families says it is making progress in bringing down wait times for its abuse hotline. News Channel 8 reported on long wait times to get through to the hotline this spring. On some days, the average wait topped 20 minutes, and News Channel 8 received reports of waits as long as 30 minutes to an hour.

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