A new report from the Illinois auditor general slammed the state’s troubled child welfare agency for failing to follow its own policies when investigating cases of abuse and neglect, finding a hotline used to report allegations cannot handle the call volume and caseloads for staff are too high.
The long-awaited audit was released Tuesday morning, hours before a group of state lawmakers announced plans to create a new caucus aimed at reforming the state Department of Children and Family Services as it faces intense scrutiny after several young children under its watch have died in recent months.
More >> As new DCFS report highlights failures, Cook County guardian says 'inept' child welfare agency is ‘not doing its job ... at every level’
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