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Thursday, November 01, 2018

Frustrations rise over child abuse reporting hotline with one hotline caller kept on hold for more than four hours

A CALLER to the Northern Territory Government’s child abuse hotline waited on hold for more than four hours while trying to report suspected child abuse before hanging up, parliament has heard.

Figures tabled in parliament showed more than one in five calls to the child abuse hotline ended with the caller hanging up before speaking to an operator.

More >> Frustrations rise over child abuse reporting hotline with one hotline caller kept on hold for more than four hours

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