WHY TEXAS'S CPS CASE OVERLOAD CAN LEAD TO TRAGEDY

WHY TEXAS'S CPS CASE OVERLOAD CAN LEAD TO TRAGEDY

Dimple Patel remembers her hand shaking the first time she knocked on the door. She was 22 and had just started as a Texas Child Protective Services caseworker. “I didn't know what would be on the other side,” she said.